Privacy Policy

      

Effective date: January 18, 2019

Silent Harmony LLC ("us", "we", or "our") operates the  http://www.silentharmonyllc.com/ website (hereinafter referred to as the  "Service").

This page informs you of our policies regarding the collection, use  and disclosure of personal data when you use our Service and the choices  you have associated with that data.


We use your data to provide and improve the Service. By using the  Service, you agree to the collection and use of information in  accordance with this policy. Unless otherwise defined in this Privacy  Policy, the terms used in this Privacy Policy have the same meanings as  in our Terms and Conditions, accessible from  http://www.silentharmonyllc.com/


Definitions

  • Service
    Service is the http://www.silentharmonyllc.com/ website operated by Silent Harmony LLC
     
  • Personal Data
    Personal Data means data about a living individual who can be  identified from those data (or from those and other information either  in our possession or likely to come into our possession).
     
  • Usage Data
    Usage Data is data collected automatically either generated  by the use of the Service or from the Service infrastructure itself (for  example, the duration of a page visit).
     
  • Cookies
    Cookies are small files stored on your device (computer or mobile device).
     
  • Data Controller
    Data Controller means the natural or legal person who (either  alone or jointly or in common with other persons) determines the  purposes for which and the manner in which any personal information are,  or are to be, processed.
    For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
     
  • Data Processors (or Service Providers)
    Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
    We may use the services of various Service Providers in order to process your data more effectively.
     
  • Data Subject (or User)
    Data Subject is any living individual who is using our Service and is the subject of Personal Data.
     

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.


Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain  personally identifiable information that can be used to contact or  identify you ("Personal Data"). Personally identifiable information may  include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters,  marketing or promotional materials and other information that may be of  interest to you. You may opt out of receiving any, or all, of these  communications from us by following the unsubscribe link or instructions  provided in any email we send or by contacting us.


Usage Data

We may also collect information on how the Service is accessed and  used ("Usage Data"). This Usage Data may include information such as  your computer's Internet Protocol address (e.g. IP address), browser  type, browser version, the pages of our Service that you visit, the time  and date of your visit, the time spent on those pages, unique device  identifiers and other diagnostic data.


Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an  anonymous unique identifier. Cookies are sent to your browser from a  website and stored on your device. Other tracking technologies are also  used such as beacons, tags and scripts to collect and track information  and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate  when a cookie is being sent. However, if you do not accept cookies, you  may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Silent Harmony LLC uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information  about other goods, services and events which we offer that are similar  to those that you have already purchased or enquired about unless you  have opted not to receive such information

Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)

If you are from the European Economic Area (EEA), Silent Harmony LLC  legal basis for collecting and using the personal information described  in this Privacy Policy depends on the Personal Data we collect and the  specific context in which we collect it.

Silent Harmony LLC may process your Personal Data because:

  • We need to perform a contract with you
  • You have given us permission to do so
  • The processing is in our legitimate interests and it is not overridden by your rights
  • For payment processing purposes
  • To comply with the law

Retention of Data

Silent Harmony LLC will retain your Personal Data only for as long as  is necessary for the purposes set out in this Privacy Policy. We will  retain and use your Personal Data to the extent necessary to comply with  our legal obligations (for example, if we are required to retain your  data to comply with applicable laws), resolve disputes and enforce our  legal agreements and policies.

Silent Harmony LLC will also retain Usage Data for internal analysis  purposes. Usage Data is generally retained for a shorter period of time,  except when this data is used to strengthen the security or to improve  the functionality of our Service, or we are legally obligated to retain  this data for longer periods.


Transfer of Data

Your information, including Personal Data, may be transferred to —  and maintained on — computers located outside of your state, province,  country or other governmental jurisdiction where the data protection  laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide  information to us, please note that we transfer the data, including  Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Silent Harmony LLC will take all the steps reasonably necessary to  ensure that your data is treated securely and in accordance with this  Privacy Policy and no transfer of your Personal Data will take place to  an organisation or a country unless there are adequate controls in place  including the security of your data and other personal information.


Disclosure of Data

Business Transaction

If Silent Harmony LLC is involved in a merger, acquisition or asset  sale, your Personal Data may be transferred. We will provide notice  before your Personal Data is transferred and becomes subject to a  different Privacy Policy.


Disclosure for Law Enforcement

Under certain circumstances, Silent Harmony LLC may be required to  disclose your Personal Data if required to do so by law or in response  to valid requests by public authorities (e.g. a court or a government  agency).


Legal Requirements

Silent Harmony LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Silent Harmony LLC
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

The security of your data is important to us but remember that no  method of transmission over the Internet or method of electronic storage  is 100% secure. While we strive to use commercially acceptable means to  protect your Personal Data, we cannot guarantee its absolute security.


Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference  you can set in your web browser to inform websites that you do not want  to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.


Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have  certain data protection rights. Silent Harmony LLC aims to take  reasonable steps to allow you to correct, amend, delete or limit the use  of your Personal Data.

If you wish to be informed about what Personal Data we hold about you  and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you.  Whenever made possible, you can access, update or request deletion of  your Personal Data directly within your account settings section. If you  are unable to perform these actions yourself, please contact us to  assist you.
     
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
     
  • The right to object. You have the right to object to our processing of your Personal Data.
     
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
     
  • The right to data portability. You have the  right to be provided with a copy of the information we have on you in a  structured, machine-readable and commonly used format.
     
  • The right to withdraw consent. You also have  the right to withdraw your consent at any time where Silent Harmony LLC  relied on your consent to process your personal information.
     

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about  our collection and use of your Personal Data. For more information,  please contact your local data protection authority in the European  Economic Area (EEA).


Service Providers

We may employ third party companies and individuals to facilitate our  Service ("Service Providers"), provide the Service on our behalf,  perform Service-related services or assist us in analysing how our  Service is used.

These third parties have access to your Personal Data only to perform  these tasks on our behalf and are obligated not to disclose or use it  for any other purpose.


Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

  • Google Analytics
    Google Analytics is a web analytics service offered by Google  that tracks and reports website traffic. Google uses the data collected  to track and monitor the use of our Service. This data is shared with  other Google services. Google may use the collected data to  contextualise and personalise the ads of its own advertising network.
    You can opt-out of having made your activity on the Service  available to Google Analytics by installing the Google Analytics opt-out  browser add-on. The add-on prevents the Google Analytics JavaScript  (ga.js, analytics.js and dc.js) from sharing information with Google  Analytics about visits activity.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
     

Behavioral Remarketing

Silent Harmony LLC uses remarketing services to advertise on third  party websites to you after you visited our Service. We and our  third-party vendors use cookies to inform, optimise and serve ads based  on your past visits to our Service.

  • Google Ads (AdWords)
    Google Ads (AdWords) remarketing service is provided by Google Inc.
    You can opt-out of Google Analytics for Display Advertising  and customise the Google Display Network ads by visiting the Google Ads  Settings page: http://www.google.com/settings/ads
    Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout  - for your web browser. Google Analytics Opt-out Browser Add-on  provides visitors with the ability to prevent their data from being  collected and used by Google Analytics.
    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en
     
  • Facebook
    Facebook remarketing service is provided by Facebook Inc.
    You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
    To opt-out from Facebook's interest-based ads, follow these instructions from Facebook:  https://www.facebook.com/help/568137493302217

    Facebook adheres to the Self-Regulatory Principles for  Online Behavioural Advertising established by the Digital Advertising  Alliance. You can also opt-out from Facebook and other participating  companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
    For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/explanation
     

Payments

We may provide paid products and/or services within the Service. In  that case, we use third-party services for payment processing (e.g.  payment processors).

We will not store or collect your payment card details. That  information is provided directly to our third-party payment processors  whose use of your personal information is governed by their Privacy  Policy. These payment processors adhere to the standards set by PCI-DSS  as managed by the PCI Security Standards Council, which is a joint  effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure  handling of payment information.

The payment processors we work with are:

Links to Other Sites

Our Service may contain links to other sites that are not operated by  us. If you click a third party link, you will be directed to that third  party's site. We strongly advise you to review the Privacy Policy of  every site you visit.

We have no control over and assume no responsibility for the content,  privacy policies or practices of any third party sites or services.


Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from  anyone under the age of 18. If you are a parent or guardian and you are  aware that your Child has provided us with Personal Data, please contact  us. If we become aware that we have collected Personal Data from  children without verification of parental consent, we take steps to  remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify  you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our  Service, prior to the change becoming effective and update the  "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any  changes. Changes to this Privacy Policy are effective when they are  posted on this page.


Contact Us

If you have any questions about this Privacy Policy, please contact us: